ReOrbit is looking for a Head of Training and Documentation to lead the strategy, development, and governance of operational training and mission documentation across our Mission Operations and Ground Segment teams.

As our Head of Training and Documentation, you will build and scale the frameworks, processes, and standards that ensure mission teams are trained, certified, and operationally ready across all mission phases. Working closely with spacecraft, software, systems engineering, security, and programme teams, you will transform complex technical information into clear, controlled, and mission-ready operational content that supports safe and efficient satellite operations.

It's an exciting chance to join a dynamic start-up, with the opportunity to make a real impact, to reach our goal of pushing the boundaries of space data transfer. 

Responsibilities

• Define and lead the training and documentation strategy for Mission Operations and Ground Segment functions.

• Establish and maintain the operational training framework for flight controllers, operations engineers, ground segment engineers, support engineers, and mission readiness personnel.

• Own the end-to-end documentation lifecycle, including creation, review, approval, version control, release, and periodic refresh

• Develop and maintain key operational documentation, including procedures, handbooks, training material, certification guides, work instructions, and operational readiness artefacts.

• Lead the design and implementation of role-based training and certification paths for mission operations and ground segment roles

• Coordinate with spacecraft, flight software, ground systems, systems engineering, security, and programme teams to ensure documentation reflects current system design and operational needs

• Support mission readiness activities by ensuring all procedures, training packs, simulations, rehearsals, and console materials are prepared and validated ahead of launch and operations

• Establish quality standards for operational documentation, ensuring clarity, consistency, traceability, configuration control, and audit readiness

• Lead lessons-learned capture following tests, rehearsals, anomalies, mission phases, and operational campaigns, ensuring improvements are fed back into training and documentation

• Act as the focal point for operational knowledge management, ensuring critical mission knowledge is retained, accessible, and transferable as the team grows

Skills and Requirements

• Strong background in satellite mission operations, ground segment operations, spacecraft operations, or a closely related operational environment.

• Proven experience developing, managing, or owning operational procedures, technical documentation, training material, or certification programmes.

• Strong understanding of mission operations concepts, including LEOP, commissioning, routine operations, anomaly response, maintenance activities, and operational readiness.

• Ability to translate complex technical information into clear, structured, and usable operational content.

• Experience working with cross-functional engineering teams, including spacecraft, ground systems, software, security, and systems engineering.

• Strong configuration control and document management discipline, including version control, review cycles, approvals, and release management.

• Excellent communication, stakeholder management, and facilitation skills, with the ability to train and influence technical teams.

• Leadership experience, including the ability to build processes, set standards, mentor others, and drive consistency across a growing team.

• Experience with mission control systems, ground segment tooling, TT&C systems, automation platforms, or spacecraft monitoring and control environments.

• Previous involvement in mission readiness reviews, simulations, rehearsals, launch campaigns, or operational validation campaigns.

• Familiarity with training needs analysis, competency frameworks, operator certification schemes, or shift team qualification models.

• Experience in a start-up, scale-up, or fast-moving space organisation where processes and documentation need to be built from the ground up.

• Knowledge of documentation tooling, knowledge management platforms, learning management systems, or structured content management approaches.

What does ReOrbit do?

ReOrbit builds the foundation for the next generation of space applications by transforming satellites into truly intelligent, interconnected platforms, defined by software. Our satellite design philosophy revolves around the idea that satellites must network, communicate with each other and thus improve mission efficiency. How can this be achieved? Thanks to a flexible software-first architecture, where all these aspects are dealt with upfront in the mission concept, as integrated functionalities.

ReOrbit’s top-notch team of software engineers and system architects develop in-house software, procure hardware from the best-in-class suppliers, and seamlessly integrate the components to create flexible and secure satellites. Today, we are a rapidly growing company building a very strong multidisciplinary team to support our activities. We are headquartered in Helsinki, Finland with a subsidiaries in Bristol, UK, Bariloche, Argentina and Bengaluru, India.

Working at ReOrbit

At ReOrbit, we are focused on building a strong team as we believe nothing can be accomplished without innovative, humble and curious minds working together on a common goal. We’re all about fostering an inclusive, dynamic environment where equality and diversity are our strength. 

We offer

• Challenging but rewarding environment – you will thrive if you are always reflecting on how to make things better. Your ideas will be heard.

• Ambitious and supportive network of people, who are motivated to change the space industry, bringing expertise from both classic and new space .

• Benefits such as lunch vouchers, events, parties, occupational health care and additional health insurance - but most importantly a possibility to be a part of a unique and diverse team, connected by similar mindset and sense of humor. 

• We like to spend time together! You can choose activities whichever is to your liking – runOrbit, climbOrbit; become ping pong or board games champion.

• We support relocation and integration into Finnish society.

Join us in our journey of building software enabled satellites for secure communications
and, thus, creating the most compelling in space data flow company of the new space era.

For agencies: We do not accept unsolicited CVs for our open vacancies. Any CV sent to our team unsolicited will reserve us the right to pursue a candidate without obligation to the sender. All candidate submissions must be conducted through our official channels and in accordance with our terms of engagement.